PACERMIND
Support Center

We are here to keep you moving.

Quick answers, step-by-step guidance, and direct contact with the Pacermind team.

FAQs

  • How do I sync Apple Health? Open Pacermind → Settings → Health Access. Enable the workout metrics you want synced.
  • Where can I view my insights? Insights are generated after each eligible run and listed on the Home tab. Tap any insight to see AI commentary.
  • Why is my daily insight limit reached? Pacermind intentionally caps insights to preserve quality. The limit resets at midnight local time.

Troubleshooting

  • No data shown: Confirm Pacermind has Health permissions and that new workouts exist within Apple Health.
  • Strava sync delay: Strava may take a few minutes to post workouts. Pull down on Pacermind Home to refresh once the activity appears on Strava.
  • Reset insights: Tap Settings → Clear Insights to rebuild your history from Health and Strava.

Contact

Email: rainlonely@me.com

Response time: within 2 business days.

Language: English · 简体中文

Manual Smoke Checklist

Run these steps after updating Pacermind to confirm core flows:

  1. Launch Pacermind and verify home metrics refresh.
  2. Import a recent Apple Health workout and confirm an insight is generated.
  3. Connect Strava and ensure new activities synchronize within 10 minutes.
  4. Trigger the daily insight limit and confirm the UI displays “Precision over quantity”.
  5. Open the Privacy Policy link and confirm it loads successfully.